What Happens If There’s a Surprise During Your Project? Here’s How We Handle It.
Sometimes a project brings something we didn’t see coming—like a rotten board under the roof or damage behind old siding. When that happens, we don’t panic, and we don’t pass the stress onto you. Here’s what we do.
We Plan for the Unexpected
Because at the end of the day, our goal is to keep your project smooth, stress-free, and built to last.
If It’s Under $1,000 — We Handle It
If we come across a small fix that’s under $1,000, we just take care of it. No calls. No invoices. No stress. That’s part of our job. We do what’s right to keep your project on track.
If It’s Over $1,000 — We Talk First
For bigger issues, we press pause and reach out. You’ll get:
A clear explanation of what we found
A formal change order with pricing
Time to decide before we move forward
You won’t see surprise charges on your final invoice. That’s not how we do things.
We Try To Catch Issues Early
Before we start your project, we look for red flags. That helps us spot trouble before it becomes a bigger problem. It’s not always perfect, but it lowers the chance of surprises later.
What You Can Expect From Us
We treat your home like it’s ours. We fix what needs fixing and keep you in the loop. If something pops up, we talk about it first.
Homeowners hire us for more than just a roof or siding job. They want a team they can trust. That’s what we show up to be—every time.
Want a Roofing Team You Can Count On?
Surprises happen—but with AC Roofing & Siding, you’ll never be left in the dark. From the first inspection to the final cleanup, we keep you informed, prepared, and confident in your choices.
Book a Free Call With Our Team
Let’s talk about your project, walk through the process, and get your home in top shape—without the guesswork.
